XYZ technique

Another useful skill is to know how to handle someone else’s potentially negative actions against you assertively with emotional control. The last thing you want is to either get depressed as a result of it, or present a strong response which may damage your relationship.

Here is a simple, yet powerful technique that you can use to show your concern. The following formula is known as XYZ:

“When you say X, it makes me feel Y, I’d rather you do Z”