EI Competencies

Another categorisation on EI identifies the following 5 core areas:

Personal Skills

Self-awarenessThe ability to recognise and understand your emotions and moods and their effect on others

  • Emotional Awareness: recognizing one’s emotions and their effect
  • Self-confidence: A strong sense of one’s self-worth and capabilities
  • Self-assessment: Knowing your limits and strength

Self-regulation:  The ability to control disruptive impulses and moods. Ability to think before acting

  • Trustworthiness: Maintaining standards of honesty and integrity
  • Self-control: Keeping disruptive emotions and impulses in check
  • Conscientiousness: Being responsible for personal performance
  • Innovation: Being comfortable with novel ideas, approaches and new information
  • Adaptability: Being able to adapt and accept change

Interpersonal Skills

Self-motivation:  Enthusiasm and passion to put effort that will go beyond money or status

  • Achievement driven: Wanting to get the best
  • Commitment: Aligning with the goals of the group or organization
  • Initiative: Being ready to act on opportunities
  • Optimism: A positive outlook and persistence in pursuing goals despite obstacles

EmpathyThe ability to understand the emotional makeup of others and reacting accordingly

  • Understanding others: Showing an active interest in others and sensing their feelings and perspectives
  • Developing others: Detecting others development needs and helping out
  • Leveraging diversity: Opportunities through different kinds of people
  • Political Awareness: Ability to read a group’s power relationships and emotional status

Social skills:  The ability to build effective networks that can help you when you need them. Ability to build rapport with people

  • Influence: Persuading others
  • Listening Skills: Showing that you care and want to help
  • Motivating others: Inspiring and guiding individuals or groups
  • Conflict management: Resolving conflicts assertively and through negotiations
  • Building relationships: Nurturing critical relationships
  • Synergy: Energising groups towards common goals
  • Change Catalyst: Initiating or managing change

As you can see, the framework is slightly different from the competencies that are measured. The framework and the competencies as a whole, will be covered in the next sections.