Task, process and people
Another way to look at a team is to consider the three parts of the equation that makes up the team. To be successful, all three must be addressed. If any of these is not addressed, the team may become dysfunctional.
- Task. If the task is not well defined, the schedule is not clear and the vision and objectives are not shared by all members, it is only a matter of time before the team starts to fall behind schedule, work gets rushed, quality of the output drops and under stress a blame culture may start to develop.
- Process. If the process is not correctly set in place, standards are not defined well and quality is not controlled and monitored, a sense of disorganisation may start to develop. Disorganisation is contagious and will spread through the team. Those who care will get demotivated because their efforts do not get anywhere. The team may simply grind to a halt due to lack of systematic communication.
- People. At the end of the day, people have their personal desires and workflows. In any team, conflicts and differences of opinions can develop. The sooner these are addressed, the better. In addition, people have certain needs that if left unsatisfied will result in significant behavioural change which may work against the team. The emotional state of the team must be monitored, and issues must be addressed.