X is a businessman who exudes warmth even over the phone. He likes restaurant meetings and usually arrives early. When I met him for the first time, he immediately stood up and smiled. He called me by my first name, extended his hand to shake mine, and wrapped his left arm about my shoulders. He asked if I liked rum, then ordered a drink he was certain I’d like and related the story of his first encounter with the drink in New Orleans. The lunch lasted two and a half hours. Fifteen minutes of this time was spent on business, twenty minutes on new jokes, and the remaining time spent on X’s accomplishments and interests. During the lunch, he made friends with the manager and three waitresses, including the one who bumped into him as he was gesturing broadly.

• How would you rate his openness?
• How would you rate his directness?