Draft the correspondence
Your goal when drafting correspondence is to write everything down that you want to say in rough draft form. Do not spend too much time agonizing over each word – rather get all your ideas down.
At this stage, your writing is really putting your words down on paper. Write as if you were speaking to the reader face to face. Use the same words. It is amazing that when we put things on paper, we try and add words that we would never use if we were passing the information on verbally. When you write as you speak, your writing has a friendly tone and is easy to understand.