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PD Masterclass: Module 4

Resources

Effective organising skills
Video: Organisational Skills
Video: Introduction to project management
Basic rules of project management
Project documentation
Gantt charts
Regular project updates
Know what's going on
Negotiation and renegotiation

Project planning
Teamwork
The building blocks of project planning
Preparing a project plan
Visually representing a project
Project planning software
Bar and star charts
Conclusion

Risk Management
What would possibly go wrong?
Assign a date by which the risk will have occurred
Quantify your risks
Decide on mitigation
Re-quantify the risks
Assign responsibility
Periodically review and close
Deal with issues
Take ownership of risk management

Video: What is behind greatness?
What are groups and teams?
Types of groups
Task-based and experience-based groups
Group communication
Defining features of groups

Video: Tuckman Model
Group life cycle
Stage One (Forming)
Stage Two (Storming)
Stage Three (Norming)
Stage Four (Performing)
Stage Five (Adjourning)

Building group cohesiveness
The development of group norms
Examples of group norms
Video: Belbins team roles
Effective team working skills
Task vs process team roles
Key task-focused team skills
Key process-focused team skills
In conclusion
Video: Team work pays off

Possible group strengths
Possible group weaknesses

Collaboration or working together
What is collaboration?
Starting to collaborate
Groups and teams
A final thought

Leadership/facilitator roles
Team roles
Summary of group roles

Difficult group behaviours
Conflict
Non-participation or withdrawal
Monopolising
Scapegoating
Additional problem areas

Video: Managing virtual team meetings
Leading virtual teams
Transparent communication
Patience
Rapport building
Results-focus
Intercultural skills
Technology skills

Meetings
The purpose of meetings
Components of meetings
Types of meetings
Planning and preparation for a meeting
The role of the Chairperson
The role of the Members
Why meetings may be ineffective
Summary

Remote meetings and presentations
Hosting, attending and presenting
Hosting remote meetings
Attending remote meetings
Prior preparation and planning
Presenting at remote meetings
A final word

What is an Agenda?
How to set an Agenda
Breaks in the Agenda

Making meetings more productive
Mindful meetings
A ten step process
Just common sense?

The role of the administrative professional
The minute-takers responsibility
Preparation: before the meeting
On the day of the meeting
Taking the minutes of a meeting
Supporting the process
After the meeting
Checking and approving

Assignment 1 - Module 4
Assignment 2 - Module 4

Video: Tuckman Model