Employers usually receive many applications.  Because many of the candidates can look very similar on paper, recruiters often revert to phone interviews for preliminary screening. This process helps to narrow down the pool of talent prior to bringing in potential candidates for face-to-face interviews.

Unlike a traditional face-to-face interview, you cannot make eye contact and observe the interviewer’s body language which is why it can be more challenging to show your interpersonal skills.

Five phone interview tips for making your phone interview a success:

Use the landline

If you have access to a landline, it would be wise to use it for the phone interview. Mobile drop-outs and black holes are phone interview killers. Not only is it the best connection option available, it will show commitment and effort.

Eliminate distractions

Turn off the TV, sit down and have all your phone interview preparation material handy. You need to concentrate a little more during a phone interview so make sure you create or are in a quiet environment.

Make a list of questions

Keep your notes close and put some thought into making a list of pre-written questions. Jot down notes during the phone interview and ask your questions clearly.

Speak clearly

To be sure the interviewer can hear you, ensure you speak directly into the phone or headset. Let the interviewer finish speaking before responding to the questions. Be sure to smile while giving your answers; even if the interviewer cannot see you, the tone in your voice will come across as energetic and positive.

Use proper etiquette

After the phone interview it is a good idea to send the interviewer a thank you note. This would be a good opportunity to also summarise your key points and show your interest in the role.