How to answer behavioural questions

The CAR method

The CAR principle gives you a structured way to respond to the interviewer, by giving

  • Context (describe the background and situation that you were in),
  • Action (describe what action or steps you took) and
  • Result (describe the professional outcomes you achieved).

The STAR method

The STAR method provides a similar structure, and stands for

  • Situation or
  • Task (describe the specific event or task you were given),
  • Action (describe what steps you took) and
  • Result (describe the professional outcomes you delivered to the business).