There is an old story about two girls arguing over an orange. They both wanted this single orange to themselves. They argued for hours over who should get it and why. Finally, though, they realized that they could both win: one wanted the rind for a cake, while the other one wanted to make juice from the inside of the orange.

This model of win-win situations and mutual gain is our preferred outcome for any conflict. In this module, we will explore how creating mutual understanding can lay the groundwork for a win-win solution.