There is no doubt about it – dealing with conflict can be hard on the mind and the body. Being well equipped with some stress and anger management techniques can help you stay calm during the conflict resolution process. Nothing is going to get solved when either (or both) parties are angry and upset.

Here are some tips to help keep you cool during the conflict resolution process.

• Deep breathing has beneficial mental and physical effects.
• Coping thoughts can help you stay calm, too. Some examples: “I feel like he is just trying to push my buttons. I’m stronger than that!” or, “I’m not going to let myself get upset – that won’t solve anything. Instead, I am going to focus on getting this conflict solved.”
• Make sure to take breaks as needed. If the person you are in conflict with becomes emotional or stressed, encourage them to take breaks as well.
• After the conflict is over, talk about it with someone appropriate.