Identifying the benefits of resolution

There is no doubt about it – conflict resolution can be hard work. Effective conflict resolution digs deep into the issues, often exploring unfamiliar territory, to resolve the core conflict and prevent the problem from reoccurring.

However, this process can be time-consuming and emotionally difficult. You and the person that you are in conflict with may arrive at a point (or several points) in the conflict resolution process where you wonder, “Is this really worth it?”

When you arrive at these stalemates, look at why you are resolving the conflict. It can also be helpful to explore what will happen if the conflict is not resolved.

  • What relationships will deteriorate or break up?
  • If this is a workplace conflict, what is the financial cost to the company?
  • What will be the emotional cost to the participants?
  • Who else will be affected?

These questions should help participants put things into perspective and evaluate whether or not the conflict is truly worth resolving. In most situations, resolving the true conflict is well worth the effort in the long term. Visualizing the benefits can provide the motivation to work through the rest of the process.

For complex conflicts, there are some additional ways to stay motivated. It’s OK to break the resolution sessions into parts, with a different goal for each session. It’s also OK to take breaks as needed – a walk around the block or a glass of water can do wonders to refresh the mind and body.