Focusing on indivdiual and shared needs

So far, we have talked about laying the foundation for common ground, one of the key building blocks for win-win solutions. This module will look at some techniques on building common ground and using it to create partnerships. It may not seem like we have progressed very far in resolving the conflict. Indeed, most of these primary steps are focused on information gathering and problem solving. For minor conflicts, having these steps in your toolbox will simply help you keep all possibilities in mind during the conflict. For major conflicts, these steps will help you ensure you achieve the best solution possible for the situation