In Organisational Skills 2, we are going to look at two skills that are essential for an administrative professional:
Time management – research has shown that people who possess good time management skills are the highest achievers. It is not so much that we do not have enough time but more how we organise the time we have.
Records management – proper records management is the responsibility of everybody in the workplace. All employees should be aware of the importance of records management and be able to apply the principles of record keeping effectively.
At the end of this module, you will be able to:
- Identify time management techniques and processes
- Identify external and internal time wasters
- Plan and prioritise each day’s activities in a more efficient, productive manner
- Overcome procrastination
- Organize your workspace and workflow to make better use of time
- Delegate more efficiently
- Identify current problems with records management and how to prevent them
- Identify different formats of records and how to maintain them
- Analyse, classify and manage the life cycle of a record
- Establish alphabetic, numeric, and subject filing systems
- Develop procedures for records management using SANS 15489 as a guide
- Apply different methods to ensure the security of records and archives
Course Curriculum
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International Organisation for Standardisation (ISO) - www.iso.org
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Summary of ISO / SANS 15489-1 Parts 1-3
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Part 4 - Benefits of records management
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Part 5 - Regulatory environment
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Part 6 - Policies and responsibilities
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Part 7 - Records management requirements
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Part 8 - Design and implementation of a records system
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Part 9 - (a) Process and controls - Introduction
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Part 9 - (b) Determining documents to be captured
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Part 9 - (c) Determining how long to retain records
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Part 9 - (d) Records capture
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Part 9 - (e) Registration
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Part 9 - (f) Classification
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Part 9 - (g) Storage and Handling
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Part 9 - (h) Access
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Part 9 - (i) Tracking
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Part 9 - (j) Implementing disposition
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Part 9 - (k) Documenting records management procedures
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Part 10 - Monitoring and auditing
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Part 11 - Training