https://www.opsa.org.za/wp-content/uploads/2020/07/Melba-Duncan.mp4

Employers expect administrative professionals to have the knowledge and skills they need to do their jobs.  They also expect employees to have the interpersonal skills needed to work well with colleagues and customers.

Organisations seek employees who are responsible and accountable for completing work assigned to them.  They want people who manage their time well, have strong thinking and problem-solving skills and are committed to advancing the goals of the organisation.

Employers look for workers with a combination of skills, knowledge, attitude, and personal traits.