Dawn Williams
Career development is a work in progress. It is something that you will work on throughout your professional life, with no perfect, single path to be followed. Developing your career includes all the markers of success such as getting a promotion, securing a salary increase or excelling at performance review time. It includes putting strategies […]
Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame. At the end of this […]
Emotional intelligence (EI) helps you increase the quality of your interactions with others and to increase your own productivity by managing yourself better. It is widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual’s success. Emotional intelligence covers a wide spectrum of skills, traits, mentalities […]
Microsoft OneNote is a fantastic FREE productivity tool to help you keep organised. Lessons include: Getting started with OneNote Create notebook, sections and pages Customise pages Insert text, images and links Record and insert audio OneNote Web Clipper OneNote online
The President of South Africa has proclaimed that the Protection of Personal Information Act (POPI Act or POPIA) commences on 1 July 2020 with a 12 month grace period ending on 1 July 2021. This means that organisations have less than six months left to comply with POPIA. It is now time for you to […]
In this step-by-step tutorial, learn the top 15 best tips and tricks in Google’s Gmail. For example, undo send an email, schedule sending email, use templates to respond quickly, apply a dark theme, and many more. Gmail offline mode Keyboard shortcuts Multiple email signatures Vacation responder Stars to organise messages
In this step-by-step tutorial video, learn how you can use Microsoft OneDrive to backup files, access your files anywhere and share and collaborate with others. What is OneDrive and why use it? Using OneDrive in Windows Explorer Status icons Sharing files and folders Search with OneDrive Personal Vault Recycle bin OneDrive settings
In this step-by-step tutorial, learn the top 14 best calendar tips and tricks in Microsoft Outlook. For example, set meeting times using natural language, view your calendar and mail side-by-side, create meetings or appointments from email, and many more. Topics include: Date navigator Reply with meeting Create appointment from email Easily recreate meeting Show multiple […]
Learn the top 15 best tips and tricks. Content includes: Perfect shapes and lines Screen recording Merge shapes Align objects Design ideas Remove photo background Stock images