The following factors should be taken into account when considering which supplier or vendor to use:

• The supplier’s reputation and track record – the vendor may provide this information in different forms (i.e., indicating the number of years they have been in business or providing a list of clients or customers who can be contacted to learn of their experience with the vendor). In addition, “Hello Peter” or other sources can be contacted to learn if any negative reports have been submitted about a supplier or vendor.
• The vendor’s purchase or lease options – supplier purchase or lease option terms should be obtained.
• Vendor willingness to allow the organization to use equipment on a trial basis (or do a test-run of equipment before the purchase or lease arrangement is established).
• Training provided by the vendor – if equipment requires use training, it should be determined what options are provided by the supplier.
• Vendor costs and promises with regard to service and maintenance – these issues are critical, especially in cases of expensive equipment on which much reliance will be placed in order to continue productive office operations.
• New equipment delivery and installation – determine if the supplier can meet organizational needs in this area.

As noted above, purchase and lease options may be available in connection with equipment. Supplies and some equipment are purchased, because they are consumed and will have no residual or trade-in value.