Technical skills
Technical skill is the ability to apply specialised knowledge and procedures such as the use of specific software to get the job done. In many occupations, the ability to learn new software is essential. Technical skills change, so the employee must be able to adapt and learn new skills.
Administrative Professionals are expected to know how to use word processing, database management, spread sheet, presentation, and online communication software. In some offices, they must be able to use desktop publishing and project management software. Many organisations have proprietary software applications that are not taught in schools and universities but are rather learnt on the job.
As an Administrative Professional, you will be expected to learn new skills based on what you already know. For example, word processing is a basic office skill. You may be familiar with Microsoft Office® 2010 but take a job in a group that uses Microsoft Office® 2016. Your employer will expect you to be able to use Office 2016. You might be expected to use a phone system which you have never used before, but your employer will expect you to learn how to use it quickly with no formal training.
A few other technical skills are required. In addition to having good keyboarding skills, you should be good at spelling, punctuation, and grammar. You will also need to learn to use general office equipment efficiently. You may be expected to troubleshoot problems with peripheral equipment such as scanners, printers, copiers, and fax machines. You might also be expected to train and guide others in their use as well.