In this International Association of Exhibitions and Events (IAEE) hosted webinar, Claudia St. John of Affinity HR Group talks about behavioral styles and emotions, with a focus on women, and how they fit together. Body language, tone of voice, and words all contribute to how we communicate. Marston’s DISC model serves as a personal assessment tool for behaviors. Learn how the four personality types may impact what happens in the workplace. Emotional intelligence is being able to recognize and control your emotional state. Understand how your brain works under stress and the science behind it.