We all dread certain conversations, whether they are about differing views, unmet expectations, or asking leaders to support our education. These are the talks you spend hours fretting about, the ones that make your stomach drop, and the ones that seem much easier to just dodge. Don’t do that!
Every administrative professional is a salesperson and should feel comfortable with this key business skill. Having courageous conversations with others equates to:
• A more solid working relationship
• Respect
• Authority to make higher-level decisions
• Creating win-win situations
• Making your life and work easier, more productive, and more rewarding.
In this dynamic webinar for executive and administrative assistants, Joan will cover:
• Why it is important to have courageous conversations and the benefits you gain.
• Identifying and articulating objectives for your requests.
• Creating your value proposition and what to include, even if it’s just asking for more time with your leader.
• Working around barriers instead of backing down at the first sign of resistance.
• Stating your expectations in a clear and concise fashion.