Course Tag: Open Access

Webinar: Systems thinking for administrative professionals

The business world is very interconnected. A change in one part of your organization, for example, may have a ripple effect and cause changes in other parts. Likewise, the things you do (or don’t do) can ripple out and create all kinds of consequences for others. Understanding these interconnections and how things impact one another is an important skill known as “Systems Thinking.” Unfortunately, this is one area where administrative professionals tend to struggle. Without strong Systems Thinking skills, it’s easy to develop tunnel vision, which can negatively impact your ability to make decisions, solve problems, anticipate needs, and more. Those who want to excel in the administrative field must learn to recognize the systems that surround them and master the critical skill of Systems Thinking.

  • What is a System? (This might be a different definition than you’ve heard previously)
  • What is Systems Thinking and why is it useful for admins?
  • The potentially disastrous consequences of not leveraging Systems Thinking
  • Specific strategies to enhance your Systems Thinking capabilities

GUTS: A beginners guide to OneNote

Microsoft OneNote is a fantastic FREE productivity tool to help you keep organised. Lessons include:

  • Getting started with OneNote
  • Create notebook, sections and pages
  • Customise pages
  • Insert text, images and links
  • Record and insert audio
  • OneNote Web Clipper
  • OneNote online

GUTS: GMail tips and tricks

In this step-by-step tutorial, learn the top 15 best tips and tricks in Google’s Gmail. For example, undo send an email, schedule sending email, use templates to respond quickly, apply a dark theme, and many more.

  • Gmail offline mode
  • Keyboard shortcuts
  • Multiple email signatures
  • Vacation responder
  • Stars to organise messages

GUTS: MS Outlook calendar and tips

In this step-by-step tutorial, learn the top 14 best calendar tips and tricks in Microsoft Outlook. For example, set meeting times using natural language, view your calendar and mail side-by-side, create meetings or appointments from email, and many more. Topics include:

  • Date navigator
  • Reply with meeting
  • Create appointment from email
  • Easily recreate meeting
  • Show multiple time zones
  • View multiple calendars
  • View calendar alongside email
  • Visualise calendar with colors
  • Change work hours
  • Add-ins
  • End meeting early

GUTS: MS PowerPoint tips and tricks

Learn the top 15 best tips and tricks. Content includes:

  • Perfect shapes and lines
  • Screen recording
  • Merge shapes
  • Align objects
  • Design ideas
  • Remove photo background
  • Stock images

GUTS: How to use Microsoft OneDrive

In this step-by-step tutorial video, learn how you can use Microsoft OneDrive to backup files, access your files anywhere and share and collaborate with others.

  • What is OneDrive and why use it?
  • Using OneDrive in Windows Explorer
  • Status icons
  • Sharing files and folders
  • Search with OneDrive
  • Personal Vault
  • Recycle bin
  • OneDrive settings

GUTS: Do I have a high-level awareness of the POPI Act?

The President of South Africa has proclaimed that the Protection of Personal Information Act (POPI Act or POPIA) commences on 1 July 2020 with a 12 month grace period ending on 1 July 2021. This means that organisations have less than six months left to comply with POPIA. It is now time for you to take action. Do you understand what the Act means to both you and your organisation?

Webinar: Understanding VUCA for administrative professionals

The world we live in today can seem like a head-spinning, unpredictable, always-on space. We’re steadily bombarded from every angle. That affects not only our personal lives but also our professions. Executives have been taught how to deal with what experts call, “VUCA” for years. It’s well past time for assistants to be given the same valuable tools and techniques so you too can better deal with the insanity that surrounds us. There’s no escaping the craziness, but there’s certainly a better way to handle it. In this impactful webinar, Joan will discuss:

  • What VUCA means
  • How to calm the chaos
  • How to gain clarity
  • Why staying stable is important
  • How to adapt on a dime

During our Understanding VUCA for Assistants webinar, Joan will address the state of our profession and help guide how to handle constant change and the unpredictable nature of our surroundings with rationality, focus, and calm.

Quick Read: Communication

Effective communication skills help you express yourself and understand others. They enable you to convey complex ideas, engage audiences, drive action and ask for help or support when stressed. Having good communication skills means explaining tasks, projects and meeting content concisely, so that people understand exactly what it is they need to do, and work is delivered consistently to deadline. 

The development of effective communication skills relies, in part, on being confident, and believing there is value in what you have to say. Developing confidence is a key part of enhancing this soft skill.

Job interview tips and preparation

The job interview is the most important step you will take in your job search journey.  It is your best chance to show the company and recruiter that you are the best person for the job.

You never get a second chance to make a great first impression during your job interview, so knowing how to prepare for a job interview and having a well-prepared plan is important to increase your chances of landing that dream job.

Interview preparation is the key to success and a well-polished presentation can give you an edge over others whose credentials might just be better than yours.

This is an information and help guide – there are no review questions.

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