Learn the top 15 best tips and tricks. Content includes:
- Perfect shapes and lines
- Screen recording
- Merge shapes
- Align objects
- Design ideas
- Remove photo background
- Stock images
Course Categories: Uncategorized
GUTS: How to use Microsoft OneDrive
In this step-by-step tutorial video, learn how you can use Microsoft OneDrive to backup files, access your files anywhere and share and collaborate with others.
- What is OneDrive and why use it?
- Using OneDrive in Windows Explorer
- Status icons
- Sharing files and folders
- Search with OneDrive
- Personal Vault
- Recycle bin
- OneDrive settings
GUTS: Do I have a high-level awareness of the POPI Act?
The President of South Africa has proclaimed that the Protection of Personal Information Act (POPI Act or POPIA) commences on 1 July 2020 with a 12 month grace period ending on 1 July 2021. This means that organisations have less than six months left to comply with POPIA. It is now time for you to take action. Do you understand what the Act means to both you and your organisation?
Webinar: Understanding VUCA for administrative professionals
The world we live in today can seem like a head-spinning, unpredictable, always-on space. We’re steadily bombarded from every angle. That affects not only our personal lives but also our professions. Executives have been taught how to deal with what experts call, “VUCA” for years. It’s well past time for assistants to be given the same valuable tools and techniques so you too can better deal with the insanity that surrounds us. There’s no escaping the craziness, but there’s certainly a better way to handle it. In this impactful webinar, Joan will discuss:
- What VUCA means
- How to calm the chaos
- How to gain clarity
- Why staying stable is important
- How to adapt on a dime
During our Understanding VUCA for Assistants webinar, Joan will address the state of our profession and help guide how to handle constant change and the unpredictable nature of our surroundings with rationality, focus, and calm.
GUTS: Windows 10 essentials
Tips and tricks to work smarter with Windows 10 saving you time and making you more efficient in the workplace.
At the end of this workshop, you will be able to:
- Customise the Start Menu by creating folders, resizing
- Navigate to find apps quickly and easily from the Start Menu
- Create, modify, and delete live tiles
- Customise the taskbar, Action Centre, and notifications
- Remove distractions with Focus Assist e.g. alerts, notifications and other sounds
- Use Task View and the TImeline to access documents quickly
- Use the Search Box effectively
- Use Virtual Desktops
- Split your screen into different sections using Snap Assist
Conflict Management
Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
At the end of this workshop, participants should:
- Understand what conflict and conflict resolution mean
- Understand all six phases of the conflict resolution process
- Understand the five main styles of conflict resolution
- Be able to adapt the process for all types of conflicts
- Be able to break out parts of the process and use those tools to prevent conflict
- Be able to use basic communication tools, such as the agreement frame and open questions
- Be able to use basic anger and stress management techniques
Records Management
Records management is much more than just putting a piece of paper in a filing cabinet or sending a document to a folder on your PC. In an organisation it is important that proper record management policies and procedures are put in place and updated regularly. The policies and procedures should form part of the induction programme for new employees. The consequences of not having a proper records management system could cost an organisation in time and money.
At the end of this course you will be able to:
- Identify current problems with records management and how to prevent them
- Identify different formats of records and how to maintain them
- Analyse, classify and manage the life cycle of a record
- Establish alphabetic, numeric and subject filing systems
- Develop procedures for records management using SANS 15489 as a guide
- Apply different methods to ensure the security of records and archives
Team Building
The phrase ‘team building’ can be misleading as some may think that team building is literally the process of putting together a number of people chosen by a would-be team leader – this is setting up a team. The process of team building is much more involved. It is more about creating an optimal team that can deliver more than the sum of its parts.
At the end of this course you will be able to interact with other team members using emotional skills and bond with them to maximise efficiency and output.
Emotional Intelligence
Emotional intelligence (EI) helps you increase the quality of your interactions with others and to increase your own productivity by managing yourself better. It is widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual’s success. Emotional intelligence covers a wide spectrum of skills, traits, mentalities and code of life.
This course attempts to capture the essence of these skills. Due to the extensive size of the material on EI, you are encouraged to read books on the subject to fully capture the paradigm and get the best from a variety of techniques that will help you to become emotionally more intelligent. Repetition is a great way to learn these skills so they become second nature to you.
A recommended list of books on EI is included at the end of the workbook.
Job interview tips and preparation
The job interview is the most important step you will take in your job search journey. It is your best chance to show the company and recruiter that you are the best person for the job.
You never get a second chance to make a great first impression during your job interview, so knowing how to prepare for a job interview and having a well-prepared plan is important to increase your chances of landing that dream job.
Interview preparation is the key to success and a well-polished presentation can give you an edge over others whose credentials might just be better than yours.
This is an information and help guide – there are no review questions.