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3-03-06T08:49:22+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/font-size10-0pt/</loc><lastmod>2023-03-06T08:49:22+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/font-familycalibri/</loc><lastmod>2023-03-06T08:49:22+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/mso-ansi-languageen-gb/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/mso-fareast-languageen-gb/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/30570/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/30571/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/30572/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/the-most-valuable-administrative-professionals-know-a-great-deal-about-the-company-or-organisation-they-work-for-and-the-department-or-group-they-support/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/they-must-know-the-role-they-play-in-the-group/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/for-example/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/30576/</loc><lastmod>2023-03-06T08:49:23+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-do-they-produce-or-what-services-do-they-provide/</loc><lastmod>2023-03-06T08:49:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/which-departments-do-they-interact-with/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/how-do-they-contribute-to-the-organisations-goals/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-does-the-group-need-most-from-you/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/do-your-co-workers-have-advice-for-you-based-on-how-the-person-who-held-your-position-before-you-did-the-work/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/30582/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/learn-about-the-structure-and-culture-of-your-organisation-and-some-basic-information-about-the-industry-in-general-a-variety-of-sources-are-available-for-acquiring-this-knowledge-they-i/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-2/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/refining-your-professional-presence/</loc><lastmod>2023-03-06T08:49:26+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/mastering-the-art-of-listening/</loc><lastmod>2023-03-06T08:49:27+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/conversation-dos-and-donts/</loc><lastmod>2023-03-06T08:49:27+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/online-networking/</loc><lastmod>2023-03-06T08:49:27+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/welcome-and-introduction-2/</loc><lastmod>2023-03-06T08:49:27+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/about-the-online-programme-3/</loc><lastmod>2023-03-06T08:49:27+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/how-to-get-help-2/</loc><lastmod>2023-03-06T08:49:27+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-is-an-elevator-speech-pitch-2/</loc><lastmod>2023-03-06T08:49:27+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/when-and-how-to-use-an-elevator-speech-3/</loc><lastmod>2023-03-06T09:26:11+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-to-say-in-an-elevator-speech-3/</loc><lastmod>2023-03-06T08:49:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-not-to-say-and-do-during-your-elevator-speech/</loc><lastmod>2023-03-06T08:49:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/creating-your-elevator-speech-step-1-know-yourself/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/creating-your-elevator-speech-step-2-craft-your-pitch/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/creating-your-elevator-speech-step-3-body-language/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/creating-your-elevator-speech-step-4-practice-practice-practice/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-to-video/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/video-melba-duncan-from-the-duncan-institute/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/skills-qualities-and-attributes-of-an-office-professional/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/technical-skills-3/</loc><lastmod>2023-03-06T08:49:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/interpersonal-skills-3/</loc><lastmod>2023-03-06T09:26:11+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/communication-skills-3/</loc><lastmod>2023-03-06T09:26:11+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/teamwork-and-collaboration-skills-3/</loc><lastmod>2023-03-06T08:49:31+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/customer-focus-3/</loc><lastmod>2023-03-06T09:26:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/problem-solving-and-critical-thinking-skills-3/</loc><lastmod>2023-03-06T08:49:31+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/professionalism-a-professional-attitude-2/</loc><lastmod>2023-03-06T08:49:31+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/productivity-3/</loc><lastmod>2023-03-06T09:26:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/a-strong-work-ethic-3/</loc><lastmod>2023-03-06T08:49:31+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-to-video-2/</loc><lastmod>2023-03-06T08:49:31+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/video-the-future-of-work/</loc><lastmod>2023-03-06T08:49:34+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/agenda-3/</loc><lastmod>2023-03-06T09:26:11+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/assignment-module-1/</loc><lastmod>2023-03-06T09:26:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/submission-details-2/</loc><lastmod>2023-03-06T08:49:34+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-3/</loc><lastmod>2023-03-06T08:49:34+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-4/</loc><lastmod>2023-03-06T08:49:34+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-5/</loc><lastmod>2023-03-06T08:49:34+02:00</lastmod></url><url><loc>https://online.opsa.org.za/mpcourses/pd-masterclass-module-1/lessons/about-the-online-programme-copy-2/</loc><lastmod>2023-03-06T09:26:11+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/review-questions-copy-2/</loc><lastmod>2023-03-06T08:49:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/assignments-copy-2/</loc><lastmod>2023-03-06T08:49:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/guidelines-for-the-assignments-copy-2/</loc><lastmod>2023-03-06T08:49:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/submission-details-copy-2/</loc><lastmod>2023-03-06T08:49:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/getting-help-copy-2/</loc><lastmod>2023-03-06T08:49:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/agenda-copy-2/</loc><lastmod>2023-03-06T08:49:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/module-1-introduction-copy-2/</loc><lastmod>2023-03-06T08:49:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/how-ready-are-you-for-the-office-of-the-future-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/when-and-how-to-use-an-elevator-speech-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-to-say-in-an-elevator-speech-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-not-to-say-in-an-elevator-speech-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/creating-your-elevator-speech-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-skills-qualities-and-attributes-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/technical-skills-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/interpersonal-skills-copy-2/</loc><lastmod>2023-03-06T08:49:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/communication-skills-copy-2/</loc><lastmod>2023-03-06T08:49:39+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/teamwork-an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0:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/legs-and-feet/</loc><lastmod>2023-03-06T08:50:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/open-to-interpretation/</loc><lastmod>2023-03-06T08:50:35+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-31/</loc><lastmod>2023-03-06T08:50:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/1-be-prepared-for-competency-based-questions-2/</loc><lastmod>2023-03-06T08:50:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/2-the-recruiter-wants-to-get-an-idea-of-your-soft-skills-2/</loc><lastmod>2023-03-06T08:50:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/3-be-prepared-to-answer-these-interview-questions-2/</loc><lastmod>2023-03-06T08:50:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-32/</loc><lastmod>2023-03-06T08:50:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/start-the-email-by-thanking-them-for-their-time/</loc><lastmod>2023-03-06T08:50:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/why-sending-an-interview-thank-you-email-or-letter-is-important/</loc><lastmod>2023-03-06T08:50:36+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/sample-interview-thank-you-email-or-letter/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/the-next-step/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-33/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/do-your-research/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/be-specific/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/be-adaptable/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/five-the-magic-number-for-career-planning/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-34/</loc><lastmod>2023-03-06T08:50:37+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/planning-is-critical-for-career-progression/</loc><lastmod>2023-03-06T08:50:40+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/always-be-an-asset-to-your-career/</loc><lastmod>2023-03-06T08:50:40+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/go-extra-curricular/</loc><lastmod>2023-03-06T08:50:40+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/mistakes-are-part-of-career-progression/</loc><lastmod>2023-03-06T08:50:40+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/the-rewards/</loc><lastmod>2023-03-06T08:50:40+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/state-your-case/</loc><lastmod>2023-03-06T08:50:40+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-not-to-include-when-asking-for-salary-increase/</loc><lastmod>2023-03-06T08:50:40+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/knowledge-is-power-when-learning-how-to-ask-for-a-salary-increase/</loc><lastmod>2023-03-06T08:50:41+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-35/</loc><lastmod>2023-03-06T08:50:41+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-36/</loc><lastmod>2023-03-06T08:50:41+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/make-sure-people-know-you-want-a-promotion/</loc><lastmod>2023-03-06T08:50:41+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-37/</loc><lastmod>2023-03-06T08:50:41+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/why-do-you-want-to-find-a-mentor/</loc><lastmod>2023-03-06T08:50:41+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/where-will-you-find-a-mentor/</loc><lastmod>2023-03-06T08:50:41+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/the-key-ingredients-to-finding-a-mentor-and-keeping-them/</loc><lastmod>2023-03-06T08:50:42+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-38/</loc><lastmod>2023-03-06T08:50:42+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/make-it-personal-and-accredited/</loc><lastmod>2023-03-06T08:50:42+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/prove-that-professional-development-training-is-valuable-to-the-company/</loc><lastmod>2023-03-06T08:50:42+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/choose-training-programs-aligned-to-your-organisations-direction-and-values/</loc><lastmod>2023-03-06T08:50:42+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/be-willing-to-compromise/</loc><lastmod>2023-03-06T08:50:42+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/when-do-you-need-a-career-advisor/</loc><lastmod>2023-03-06T08:50:42+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/when-you-do-not-need-a-career-advisor/</loc><lastmod>2023-03-06T08:50:45+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-39/</loc><lastmod>2023-03-06T08:50:45+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-40/</loc><lastmod>2023-03-06T08:50:45+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/know-what-to-expect/</loc><lastmod>2023-03-06T08:50:45+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-41/</loc><lastmod>2023-03-06T08:50:45+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/soft-skills/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/why-do-you-need-impact/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/assignment-high-impact-people/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/how-do-you-want-to-be-seen/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/assignment-value-words/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/impact-and-presence/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/your-brand/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/negative-self-talk/</loc><lastmod>2023-03-06T08:50:46+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/types-of-shyness/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/why-do-you-need-impact-2/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/assignment-your-brand/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/image/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/situational-shyness/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/transitional-shyness/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/pervasive-shyness/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/use-a-positive-attitude/</loc><lastmod>2023-03-06T08:50:47+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/concentration/</loc><lastmod>2023-03-06T08:50:50+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/mood-words/</loc><lastmod>2023-03-06T08:50:50+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/posture-gestures-and-body-language/</loc><lastmod>2023-03-06T08:50:50+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/eye-contact/</loc><lastmod>2023-03-06T08:50:50+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/responding-to-new-environments/</loc><lastmod>2023-03-06T08:50:50+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/listening/</loc><lastmod>2023-03-06T08:50:50+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/tone-of-voice/</loc><lastmod>2023-03-06T08:50:50+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/rate-of-speech/</loc><lastmod>2023-03-06T08:50:51+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/positive-talk/</loc><lastmod>2023-03-06T08:50:51+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/avoid-negative-words/</loc><lastmod>2023-03-06T08:50:51+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/be-clear/</loc><lastmod>2023-03-06T08:50:51+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/first-impression/</loc><lastmod>2023-03-06T08:50:51+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/small-talk/</loc><lastmod>2023-03-06T08:50:51+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/making-a-formal-pitch/</loc><lastmod>2023-03-06T08:50:52+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/enthusiasm/</loc><lastmod>2023-03-06T08:50:52+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/optimism1/</loc><lastmod>2023-03-06T08:50:52+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/rapport/</loc><lastmod>2023-03-06T08:50:52+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/impact-words/</loc><lastmod>2023-03-06T08:50:52+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/be-generous-with-details/</loc><lastmod>2023-03-06T08:50:52+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/story-structure/</loc><lastmod>2023-03-06T08:50:52+02:00</lastm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<loc>https://online.opsa.org.za/lessons/section-objective-and-introduction-7/</loc><lastmod>2023-03-06T08:51:24+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/storming/</loc><lastmod>2023-03-06T08:51:24+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/norming/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/performing/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/adjourning/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/adjourning-2/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/section-objective-and-introduction-8/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/network/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/learning-from-network-analysis/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/tips-for-team-building/</loc><lastmod>2023-03-06T08:51:25+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/section-objective-and-introduction-9/</loc><lastmod>2023-03-06T08:51:28+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/section-objective-and-introduction-10/</loc><lastmod>2023-03-06T08:51:28+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/section-objective-and-introduction-11/</loc><lastmod>2023-03-06T08:51:28+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-49/</loc><lastmod>2023-03-06T08:51:28+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/electronic-communication/</loc><lastmod>2023-03-06T08:51:28+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/current-problems-with-records-management/</loc><lastmod>2023-03-06T08:51:28+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-is-a-record/</loc><lastmod>2023-03-06T08:51:28+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/analysing-and-classifying-records-record-activity-or-use/</loc><lastmod>2023-03-06T08:51:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/analysing-and-classifying-records-importance-of-records/</loc><lastmod>2023-03-06T08:51:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/vital-records-and-disaster-recovery-programme/</loc><lastmod>2023-03-06T08:51:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/introduction-50/</loc><lastmod>2023-03-06T08:51:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/summary-of-iso-sans-15489-1-parts-1-3/</loc><lastmod>2023-03-06T08:51:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-4-benefits-of-records-management/</loc><lastmod>2023-03-06T08:51:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-5-regulatory-environment/</loc><lastmod>2023-03-06T08:51:29+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-6-policies-and-responsibilities/</loc><lastmod>2023-03-06T08:51:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-8-design-and-implementation-of-a-records-system/</loc><lastmod>2023-03-06T08:51:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-7-records-management-requirements/</loc><lastmod>2023-03-06T08:51:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-9-a-process-and-controls-introduction/</loc><lastmod>2023-03-06T08:51:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-10-monitoring-and-auditing/</loc><lastmod>2023-03-06T08:51:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/part-11-training/</loc><lastmod>2023-03-06T08:51:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/creation-of-records/</loc><lastmod>2023-03-06T08:51:30+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/utilisation-of-records/</loc><lastmod>2023-03-06T08:51:32+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/retention-of-records-retention-schedule/</loc><lastmod>2023-03-06T08:51:33+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/transfer-of-records/</loc><lastmod>2023-03-06T08:51:33+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/disposal-of-records/</loc><lastmod>2023-03-06T08:51:33+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/verifying-record-authenticity/</loc><lastmod>2023-03-06T08:51:33+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/confidentiality-of-records/</loc><lastmod>2023-03-06T08:51:33+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/retention-of-records-appraisal-and-value/</loc><lastmod>2023-03-06T08:51:33+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons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>https://online.opsa.org.za/lessons/possible-group-strengths/</loc><lastmod>2023-03-06T08:53:03+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/possible-group-weaknesses/</loc><lastmod>2023-03-06T08:53:03+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-is-collaboration/</loc><lastmod>2023-03-06T08:53:03+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/starting-to-collaborate/</loc><lastmod>2023-03-06T08:53:04+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/groups-and-teams/</loc><lastmod>2023-03-06T08:53:04+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/a-final-thought-2/</loc><lastmod>2023-03-06T08:53:04+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/leadership-facilitator-roles/</loc><lastmod>2023-03-06T08:53:04+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/team-roles/</loc><lastmod>2023-03-06T08:53:04+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/summary-3/</loc><lastmod>2023-03-06T08:53:04+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/conflict/</loc><lastmod>2023-03-06T08:53:07+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/non-participation-or-withdrawal/</loc><lastmod>2023-03-06T08:53:07+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/monopolising/</loc><lastmod>2023-03-06T08:53:07+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/scapegoating/</loc><lastmod>2023-03-06T08:53:07+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/additional-problem-areas/</loc><lastmod>2023-03-06T08:53:07+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/leading-a-virtual-team/</loc><lastmod>2023-03-06T08:53:07+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/transparent-communication/</loc><lastmod>2023-03-06T08:53:08+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/patience/</loc><lastmod>2023-03-06T08:53:08+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/rapport-building/</loc><lastmod>2023-03-06T08:53:08+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/results-focus/</loc><lastmod>2023-03-06T08:53:08+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/intercultural-skills/</loc><lastmod>2023-03-06T08:53:08+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/technology-skills/</loc><lastmod>2023-03-06T08:53:08+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/the-purpose-of-meetings/</loc><lastmod>2023-03-06T08:53:08+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/components-of-meetings/</loc><lastmod>2023-03-06T08:53:09+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/types-of-meetings/</loc><lastmod>2023-03-06T08:53:09+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/planning-and-preparation-for-a-meeting/</loc><lastmod>2023-03-06T08:53:09+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/the-role-of-the-chairperson/</loc><lastmod>2023-03-06T08:53:09+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/the-role-of-the-members/</loc><lastmod>2023-03-06T08:53:09+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/why-meetings-may-be-ineffective/</loc><lastmod>2023-03-06T08:53:09+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/summary-4/</loc><lastmod>2023-03-06T08:53:09+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/remote-meetings-and-presentations/</loc><lastmod>2023-03-06T08:53:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/hosting-attending-and-presenting/</loc><lastmod>2023-03-06T08:53:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/hosting-remote-meetings/</loc><lastmod>2023-03-06T08:53:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/attending-remote-meetings/</loc><lastmod>2023-03-06T08:53:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/presenting-at-remote-meetings/</loc><lastmod>2023-03-06T08:53:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/a-final-word-2/</loc><lastmod>2023-03-06T08:53:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/prior-preparation-and-planning/</loc><lastmod>2023-03-06T08:53:12+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/what-is-an-agenda/</loc><lastmod>2023-03-06T08:53:13+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/how-to-set-an-agenda/</loc><lastmod>2023-03-06T08:53:13+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/breaks-in-the-agenda/</loc><lastmod>2023-03-06T08:53:13+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/making-meetings-more-productive/</loc><lastmod>2023-03-06T08:53:13+02:00</lastmod></url><url><loc>https://online.opsa.org.za/lessons/mindful-meetings/</loc><lastmod>2023-03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